WinCross Desktop Help system
The first resource is the comprehensive WinCross Help system. WinCross Help covers all of the program’s commands and features in detail, and will usually contain the answer you’re seeking.
The first resource is the comprehensive WinCross Help system. WinCross Help covers all of the program’s commands and features in detail, and will usually contain the answer you’re seeking.
WinCross support is offered to our users to answer complex “how to” questions, assist with technical issues and software problems, and help with licensing and installations. Support is free for 1 year starting from the initial WinCross purchase date. After the initial first year, free support is available in our annual maintenance program. This program is less expensive than purchasing upgrades.
Support is also available to our licensed users that are not currently licensed for the latest version of WinCross for a fee. Support is limited to the last 3 prior versions of WinCross.
Support can be reached by email or phone (+1.800.WINCROSS). Regular support hours are 8:00 AM – 4:00 PM (MST).
WinCross training is provided to educate our users on how to effectively use WinCross. WinCross training provides instruction on its features and functionalities. Training is most effective when the training is tailored to the client’s questionnaire and data. We suggest the WinCross user familiarize themselves with the menus, online videos, and example questionnaire and data provided at installation, prior to signing up for training. Training is available for a fee for users licensed for our current version.
You’ll find a series of videos that cover the most common tasks in WinCross on our YouTube page.
Answers to the most commonly asked questions can be found on the WinCross FAQ’s page.
For some questions it might be appropriate to reach out to the WinCross user community for answers. The WinCross Programmers group on LinkedIn is one such resource.